Frequently Asked Questions

What sets your masks apart?

Our masks are made in British Columbia, Canada by a team of incredible sewers. Our masks are made with a hospital grade fabric. While the fabric we use has many of the same properties as a medical grade face mask, the fabric has not been officially tested and has not been certified for use as a face mask. The fabric is manufactured by a world leading production facility for hospitals and clinics.

What fabric do you use?

It has the following qualities:

  • Strong, fluid-resistant, breathable and provides durable protection.

  • 100% synthetic fibers made of polypropylene.

  • High quality and consistent (SMS) Spunbond / Meltblown / Spunbond Wrap.

  • Spunbond network consists of long, strong and thick polypropylene filaments.

  • Meltblown layers are made of short and thin polypropylene microfibers.

  • Airborne IngressionWaterborne Ingression

  • 99.9% Barrier Protection 

Sizing?

  • Small - recommended for children

  • Medium- recommended for women

  • Large- recommended for men

Returns?

Due to the sanitary nature of masks and filters we do not do returns or exchanges.

 

Are all your masks made with the same medical fabric?

Yes, all of our masks are made with a hospital grade fabric. Our masks are all made with one layer of medical fabric and then one layer of a cotton or linen fabric. A single layer of the medical fabric is 98-99.9% effective as a barrier protection. For the mask we call ‘Clincal’ we use the hospital fabric as the layer you would wear on the outside. It would be a good option for businesses such as physiotherapy offices.

Washing

We recommend washing the mask before you wear it.

  • Machine wash

  • lay flat to dry

  • Do not put in the dryer as the heat can break down the elastane in the ear loops.

Please note

These are non-medical grade facial covers. They are designed to be used when N-95 respirator masks or formal surgical masks are not required or unavailable.

Warning: Wearing a non-medical mask in the community has not been proven to protect the person wearing it from being exposed to or contracting the Covid-19 virus. It is, rather, an additional measure you can take to protect others around you. Strict hygiene and public health measures, including frequent hand washing and physical (social) distancing, will reduce your chance of being exposed to the virus.